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Your order is delivered with a private courier in a dedicated vehicle to guarantee it arrives safely and in perfect condition.
For the love of coffee, and all the little moments that come with it. ☕️
Material: Hand made pottery
Privacy Policy
We may collect basic information such as name, phone number, email, shipping address, and payment details to process orders and communicate with customers. Personal data is never sold or shared except with shipping or payment providers when necessary.
Order Policy
Our products are handmade, so slight variations in color or texture may occur. Custom or made-to-order items above 1000 EGP require a 50% non-refundable deposit to confirm the order.
Payment
Ready-stock items require full payment. Custom or made-to-order items require a 50% deposit. Available payment methods are displayed on the website.
Shipping & Delivery
Delivery time depends on product availability and location. Estimated delivery time will be provided after order confirmation. Customers must provide accurate shipping information.
Returns & Exchanges
Returns or exchanges are only accepted if the item arrives damaged or defective. Any issue must be reported within 24 hours of delivery with clear photos.
Cancellation
Ready-stock orders can be canceled before shipping. Custom or made-to-order items cannot be canceled once production has started. Deposits for custom orders are non-refundable.
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